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| Dear Partners, Kindly find below requirement with one of our client. Please share the suitable profiles as per the JD below: Title: Senior Engineer (Documentum) Duration: 1+ Year Location: Quincy, MA Buy Rate: Best Market Rate Client: Biogen Idec Inc
Job Description To resolve the tickets raised as per the defined standards of time| cost and quality for increased customer satisfaction. · To perform knowledge transition during project enhancements · To document all the defined processes and the methods of resolving the ticket| troubleshooting| etc. · To troubleshoot and resolve tickets raised by the clients. · To undertake training programs for new joinees · To update self on latest technologies and related areas
Additional requirement • To act as a liaison between the business and the technical TEAMS • Analyze and document requirements • Good knowledge and experience in Documentum and handling application support. • Should have hands-on experience in Documentum. • Configurations and customizations issues • Very Good Communication skills • To be responsible for managing technology in projects and providing technical guidance / solutions for work completion • To develop and guide the team members in enhancing their technical capabilities and increasing productivity
With Best Regards, Office : +1-201-340-2320 Email: Kiran.s@smartitpros.com Website: www.smartitpros.com Tomorrow Needs Today Partner with IBM / Oracle / SAP / Sales Force / Tableau / Micorosft / KOFAX/ HP | |
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